/*agent login*/
.agent-login{
	background: #F7F8FF;
}
.agent-login header {
    background: #FFFFFF;
    margin: 0;
    padding: 0px;
}
.agent-login .logo{
	margin:10px 0;
}
.agentlogin li.dropdown > a .fa{
	font-size:30px;
	color:#000;
}
.agentlogin > li{
	padding:25px 0 0;
}
/*agent login*/

/**/
#topbar{background: #333;padding: 10px 0;}
#topbar h1{margin: 0;text-transform: uppercase;color: #fff;
font-weight: bold;}
#toplinks{padding: 5px 0;}
#toplinks ul{margin-bottom: 0;}
#toplinks li a{color: #fff;font-size: 14px;background: transparent;}
#toplinks .dropdown-menu a{color: #000;}
#topbar h1 a{color: #fff;}
.faqtitle .faq{
    border-bottom: 4px solid #229ac8;
margin-bottom: 20px;
padding-bottom: 10px;
}
.welcome-box .box{
	margin:30px 0;
	border:1px solid #ddd;
	padding:0 0 35px;
}
.welcome-box p {
    line-height: 25px;
    font-size: 16px;
    margin: 0 0 15px;
    color: #333;
    padding: 0 25px;
}
.mainbox{
    padding: 15px;
    border: 1px solid #ddd;
    margin-bottom: 15px;
}
.mainbox .box{
    padding: 15px 0;
    border-bottom: 1px solid #ddd;
    margin-bottom: 15px;
}
.msgsend{
    padding: 15px 0;
    margin-bottom: 15px;
}
.mainbox .box .name{
    color: #000;
    font-weight: bold;
}
.mainbox .box .name i{
    color: #000;
    font-weight: 400;
}
.welcome-box h1{
	text-transform:uppercase;
	margin:15px 0;
}
.welcome-box .box p{
	margin:0 0 20px;
}
.welcome-box .box img{
	background-color:#60c160;
	padding:10px;
	margin:-23px auto 20px;
	width:40px;
}
.welcome-box .box h3{
	text-transform:uppercase;
	margin:15px 0;
	font-size:20px;
	color:#000;
}
.mainbox{
	margin-top:30px;
}
.welcome-box .box .btn-primary:hover{
	background:#60c160;
}
.welcome-box .box .btn-primary{
	margin:0 0 30px;
	border-radius:3px;
	padding:10px 15px;
	background:#018bc8;
	color:#fff;
	text-shadow:none;
	height: auto;
	line-height: 12px;
}
.welcome-box{
	text-align:center;
}
.ticketform p{
	color:#444444;
}
.ticketform .content{
	margin-bottom: 20px;
}
.ticketform .box1 span{
	font-size:12px;
}
.ticketform table.form{
	margin:0;
	border-radius:5px;
}
.ticketform .table-hover > tbody > tr:hover {
    background-color: transparent;
}
.ticketform table.form td{
	padding:15px;
}
.ticketform .box1{
	background:#f5f5f5;
	padding:15px;
	border-bottom:1px solid #ddd;
	color:#444;
	font-sizE:16px;
	line-height:20px;
}
.ticketform select,.ticketform input[type="text"],.ticketform textarea{
	border-radius:2px;
	width:100%;
	min-height:27px;
}
.ticketform .text{
	margin:0 0 10px;
	color:#444;
	font-size:12px;
}
.ticketform h2{
	color:#636e75;
	font-size:25px;
	font-weight:normal;
	margin-bottom:10px;
}
.ticketform .btn-primary:hover{
	background:#60c160;
}
.ticketform .btn-primary{
	margin:0 0 30px;
	border-radius:3px;
	padding:10px 15px;
	background:#018bc8;
	height:auto;
	text-shadow:none;
}
.ticketlist .content{
	padding:0px !important;
	border:1px solid #d3f0f6 !important;
	border-radius:5px;
	margin-bottom: 20px;
}
.ticketlist .box1 span{
	font-size:12px;
}
.ticketlist table.list{
	margin:0;
	border:none !important;
}
.ticketlist table.list tbody tr:last-child td{
	margin-bottom:15px;
}
.ticketlist table.list tbody tr:first-child td{
	margin-top:15px;
}
.ticketlist table.list thead td{
	padding:15px 15px;
	background-color: #EFEFEF;
}
.ticketlist table.list thead td a, .ticketlist table.list thead td {
    text-decoration: none;
    color: #222222;
    font-weight: bold;
}
.ticketlist table.list tbody td a{
	color: #38B0E3;
	text-decoration: underline;
}
.ticketlist table.list tbody td a:hover{
	text-decoration: none;
}
.ticketlist table.list td{
	padding:7px 15px;
	border:none !important;
}
.ticketlist thead tr{
	margin:15px 0 0;
}
.mar-bottom{margin-bottom: 15px;}
.ticketlist .box1{
	background:#d9edf7;
	padding:15px;
	border-bottom:1px solid #d3f0f6;
	color:#444;
	font-sizE:16px;
	line-height:20px;
	font-weight:bold;
}
#column-left ul{
    margin-bottom: 0;
}
.ticketlist .text{
	margin:0 0 10px;
	color:#444;
	font-size:12px;
}
.ticketlist .btn-primary:hover{
	background:#60c160;
}
.ticketlist .btn-primary{
	margin:0px 15px;
	padding:8px 15px;
	background:#018bc8;
	height:auto;
	box-shadow:none;
	text-shadow:none;
	border-radius:3px;
	border:none;
	font-size:12px;
}
.ticketlist .box2 table.list{
	border:1px solid #faeccc !important;
	border-radius:5px !important;
	width:97%;
	margin:20px 15px 25px;
}
.ticketlist .box2 tr td{
	padding:15px !important;
}
.ticketlist .box2 tr:first-child td{
	background:#fcf8e3;
	padding:15px;
	border-bottom:1px solid #faeccc !important;
}
.support-layout .box-heading{border-radius: 0px;background: #229ac8; color: #fff;padding: 10px;}
.support-layout ul {padding-left:15px;}
.support-layout ul li{list-style:none;line-height:23px;}
.support .box1{
	margin:0 0 20px;
}
.support h2{
	background:#229ac8;
	color: #fff;
    font-size: 16px;
    margin: 0;
    padding: 10px;
}
.support a{
	border: 1px solid #dddddd;
    color: #888888;
    display: block;
    margin-bottom: -1px;
    padding: 8px 12px;
    text-decoration: none;
}
.support a.active, .support  a:hover {
    background: #eeeeee none repeat scroll 0 0 !important;
}
.support-dashboard .bg .btn-default{
    background-color: #229ac8;
    border-color: #229ac8;
    background-image:none;
    color:#fff;
    box-shadow: none;
   /*  margin-bottom: 30px */;
}

.support-dashboard .bg ul li + li{
    margin-left: 12px;
}
.support-dashboard .bg ul li a{
     color: #7F7F7F;
     font-size: 16px;
}
.support-dashboard .bg ul i{
    display: block;
    color: #7F7F7F;
    font-size: 24px;
    margin-bottom: 5px;
}
.support-dashboard .bg ul{
    text-align: center;
}

.details .rightside{
    padding: 15px;
}
.paddleft{
    padding-left: 0;
}
.support-modules{
    border: 1px solid #ddd;
    margin:0 0 25px;
}
.ticketform h1{
    margin-top: 0;
}
.support-modules li{
    padding: 7px 10px;
}
.latest-artical .more{
	text-align: center;
}
.latest-artical .box{
	border-bottom:1px solid #ddd;
	margin-bottom: 10px;
	padding: 15px;
}
.latest-artical .read i,.latest-artical .read{
	vertical-align: middle;
}
.latest-artical .box .image{
	float: left;
	margin-right: 15px;
	border:solid 1px #ddd;
}
.latest-artical h3{
    margin: 0 0 20px;
    border-bottom: 2px solid #d2d2d2;
    color: #333;
    font-size: 18px;
    padding-bottom: 7px;
    text-transform: capitalize;
}
.support-modules h3{
    margin: 0;
    background: #EDEDED;
    padding: 12px 10px;
    text-transform: uppercase;
    font-size: 18px;
    border-bottom: 1px solid #ddd;
}
.details .rightside h2{
	margin: 0 0 20px;
    border-bottom: 1px solid #d2d2d2;
    color: #333;
    font-size: 20px;
    font-weight: 600;
    padding-bottom: 10px;
    text-transform: capitalize;
}
.details .rightside p{
	margin: 0 0 20px;
    color: #333;
    font-size: 14px;
    font-weight: 400;
}
.details .box .bg, .details .msgsend .box1{
	background: #f5f5f5;
	font-weight: 600;
	text-transform: capitalize;
}
.details .box .bg .col-sm-6{
	padding: 0px;
}
.details .box td, .details .msgsend td{
	font-size: 14px;
	color: #333;
	padding: 12px 15px;
}
.details .msgsend td h4{
	font-size: 18px;
	color: #333;
	margin:0px 0 15px;
}
.details .msgsend .btn-primary{
	font-size: 16px;
	box-shadow: none;
	text-shadow: none;
	padding: 10px 25px;
}
.iconhover {
    position: absolute;
    left: 0;
    right: 0;
    top: 42%;
    text-align: center;
    cursor: pointer;
}
.latest-artical .product-thumb .image,.details .thumbnails{
    position: relative;
}
.iconhover i {
    color: #fb0000;
    font-size: 36px;
}
.gallery .product-thumb .caption p{
    word-break:break-all;
}
.thumbnail{
    padding: 0px;
    border-radius: 0px;
}
.thumbnails{margin-left: 0;}
/* update */
.gallery .product-thumb .caption{
    padding: 0 10px;
    overflow: hidden;
    font-size: 13px;
}
.gallery .product-thumb .caption h4{
	min-height:70px;
}
.support-dashboard .bg ul li{
    padding: 20px 15px;
    width: 25%;
	text-align:center;
}
.support-dashboard .bg .t-icons{
    background: #fff;
    border: 1px solid #2391B9;
    border-radius: 100px;
    padding: 22px 15px;
    width: 40%;
    font-size: 50px;
    text-align: center;
    margin: 0 auto 15px;

}
.extension-support .product-thumb .caption{min-height: 109px;}
.support-dashboard .bg{
    background: #EDEDED;
	border-top: 4px solid #229ac8;
    padding: 30px 0px 0px 0px;
    margin-bottom: 30px;
}
/* update */
/* new */
.detail {display:table;}
.detail p {margin-bottom:8px;line-height:18px;word-break: break-all;}
.knowledge .read, .tickcategory .read {
	background:#f2f2f2;padding:6px 10px;
}
.knowledge .read:hover, .tickcategory .read:hover {
	background:#2391B9;color:#fff!important;
}

.knowledge .read .fa:hover, .tickcategory .read .fa:hover {
	color:#fff!important;
}
.seachbox{min-height:50px;border:1px solid #ddd;}
.filters{padding:14px 20px;}
.filters .fa{font-size: 20px;text-shadow: none;color:#fff;}
/* new */
/* css start here */
	.ticket-banner{
			background-position: center center;
			background-repeat: no-repeat;
			background-size: cover;
			min-height:350px;
            padding: 100px 0;
      margin-bottom: 20px;
	}
  .ticket-banner h2{margin: 30px 0;text-align:center; color:#fff; font-size:49px;}
  .ticket-tabspanel a:hover,a:focus{
    outline: none;
    text-decoration: none;
}

.ticket-tabspanel .tab .nav-tabs li{width:33.333%;padding: 0 15px; 	text-align: center;}
.ticket-tabspanel .tab .nav-tabs{ border: none; }
.ticket-tabspanel .tab .nav-tabs li a{
    padding: 35px 0;
    font-size: 17px;
    font-weight: 800;
    color: #9b9b9c;
    text-transform: uppercase;
    border: 1px solid #fff;
    border-radius: 0;
    overflow: hidden;
    z-index: 1;
    position: relative;
    background: #f5f5f5;
}
.ticket-tabspanel .tab .nav-tabs li a:hover,
.ticket-tabspanel .tab .nav-tabs li a:focus,
.ticket-tabspanel .tab .nav-tabs li.active a{
    background: #F6F6F7;
    border-color: #98D3F0;
    color: #98D3F0;
}
.ticket-nav{background:#fff;}

.ticket-tabspanel .tab .nav-tabs li a span {
	display: block;
	font-size: 18px;
	text-transform: capitalize;
}

.ticket-tabspanel .tab .nav-tabs li i{
    font-size: 56px;
    width: 100px;
    height: 100px;
    line-height: 99px;
    margin-bottom: 15px;
	background:#838485;
    border-radius: 50%;
    color: #fff;
}

.ticket-tabspanel .tab .nav-tabs li:hover i{
color: #fff;
background: #33C6F0;
}
.ticket-tabspanel .tab .nav-tabs li:hover a{
    color: #33C6F0;
    border-color: #33C6F0;
}
.ticket-tabspanel .tab .nav-tabs li.active i{
color: #fff;
border-color: #33C6F0;
background:#33C6F0;
}

.ticket-tabspanel .department-inner ul li {
    width: calc((100% / 4) - 20px);
}

.ticket-tabspanel .department-inner ul li i {
    font-size: 80px;
    display: block;
    border: 1px solid #ddd;
    height: 130px;
    line-height: 130px;
    border-radius: 5px;
    -webkit-border-radius: 5px;
}

.ticket-tabspanel .department-inner ul li {
    float: left;
    text-align: center;
    margin: 0 10px 20px;
}
.department-inner a{color:#9E9B9C;}
.department-inner a:hover i{color:#337AB7;}
.table-listview h2, .ticketlist h2,.department-inner h3,#videopages h3,#knowledgepagess h3{padding: 10px;margin:20px 0;}
.table-listview h2,.ticketlist h2{margin:20px 0;}
.ticket-nav{
    border-radius: 5px;
    -webkit-border-radius: 5px;
}
.table-listview h2 .btn-success{
    margin-top: -5px;
}
.ticketlist h2 .btn-success{
    margin-top: -2px;
}
.modal-video{position:relative;  }

.modal-video .close{    right: 0;
    top: -28px;
    position: absolute;
    color: #fff!important;
    opacity: 0.9;
    font-size: 30px;}
.table-listview .list-heading {
    padding: 40px 20px;
    background: #f5f5f5;
    clear: both;
    margin-bottom: 10px;
}
.ticketlist table.list td{
	border:1px solid #dddddd !important;
}

.table-listview .list-heading .btn{padding: 9px 20px;}
.table-listview span.label-active{padding:10px 30px;}

.table-listview .table > .table-body > tr > td {
    height: 65px;
    vertical-align: middle;
    padding: 0 10px;
    position: relative;
    font-size: 14px;
    line-height: 1.2;
    color: #969ea6;
}

.table-listview .table tr td {
    border-left: 1px solid #e2e2e2;
    border-right: 1px solid #e2e2e2;
	padding: 15px!important;
}

@media only screen and (max-width: 479px){
    .ticket-tabspanel .tab .nav-tabs li{
        width: 100%;
        text-align: center;
        margin-bottom: 15px;
    }
	.ticket-tabspanel .tab .nav-tabs li:last-child{ margin-bottom: 0; }
    .ticket-tabspanel .tab .nav-tabs li a:hover:before,
    .ticket-tabspanel .tab .nav-tabs li.active a:before{ height: 400%; }
	.ticket-tabspanel .department-inner ul li{float:none; width:100%;}
}
.comment-section{
    list-style: none;
    width: 100%;
    margin: 15px auto;
    padding: 10px;
}
.comment{
    display: flex;
    border-radius: 3px;
    margin-bottom: 15px;
    flex-wrap: wrap;
}
.comment.user-comment{
    color:  #808080;
}
.comment.author-comment{
    color:  #60686d;
    justify-content: flex-end;
}

/* User and time info */
.comment .info{
    width: 17%;
}
.comment.user-comment .info{
    text-align: right;
    margin-right: 10px;
}
.comment.author-comment .info{
    order: 3;
}
.comment .info a{	/* User name */
    display: block;
    text-decoration: none;
    color: #656c71;
    font-weight: bold;
    text-overflow: ellipsis;
    overflow: hidden;
    white-space: nowrap;
    padding: 10px 0 3px 0;
}

.comment .info span{	/* Time */
    font-size: 11px;
    color:  #9ca7af;
}

/* The user avatar */
.comment .avatar{
    width: 8%;
}
.comment.user-comment .avatar{
    padding: 10px 18px 0 3px;
}

.comment.author-comment .avatar{
    order: 2;
    padding: 10px 3px 0 18px;
}

.comment .avatar img{
    display: block;
    border-radius: 50%;
}

.comment.user-comment .avatar img{
    float: right;
}
/* The comment text */
.comment p{
    line-height: 1.5;
    padding: 18px 22px;
    width: 50%;
    position: relative;
    word-wrap: break-word;
}

.comment.user-comment p{
    background-color:  #f3f3f3;
}
.comment.author-comment p{
    background-color:  #e2f8ff;
    order: 1;
}
.user-comment p:after{
    content: '';
    position: absolute;
    width: 15px;
    height: 15px;
    border-radius: 50%;
    background-color: #ffffff;
    border: 2px solid #f3f3f3;
    left: -8px;
    top: 18px;
}
.author-comment p:after{
    content: '';
    position: absolute;
    width: 15px;
    height: 15px;
    border-radius: 50%;
    background-color: #ffffff;
    border: 2px solid #e2f8ff;
    right: -8px;
    top: 18px;
}
a.avatar i {
    font-size: 48px;
    border: 2px solid #ddd;
    padding: 10px;
}


/* == journal3 css code start here == */
.site-wrapper .ticket-nav {
	padding: 20px 0;
}
.site-wrapper .ticket-tabspanel .tab .nav-tabs {
	justify-content: center;
}
.site-wrapper .ticket-tabspanel .tab .nav-tabs li {
	width: 22%;
	padding: 0;
	border: 0;
}
.site-wrapper .ticket-tabspanel .tab .nav-tabs li a {
	display: block;
}
.site-wrapper .main-products .product-thumb{
	text-align: center;
}
.site-wrapper .tab-content .product-thumb .caption{
	word-break: break-all;
	padding:10px;
}
.site-wrapper .tab-content .product-thumb .name {
	margin: 0px auto;
	padding: 0;
}
.site-wrapper .table-listview .list-heading {
	background: #fff;
}
.site-wrapper .table-listview .form-group .control-label {
	max-width: 250px; padding-right: 10px;
}
@media(max-width: 992px){
	.site-wrapper .ticket-tabspanel .tab .nav-tabs li {
		width: 50%;
	}
}
@media(max-width: 768px){
	.site-wrapper .ticket-tabspanel .tab .nav-tabs li {
		width: 100%;
	}
}
/* == journal3 css code end here == */
/* Responsive styles */

@media (max-width: 800px){

    .comment p{
        width: 100%;
    }


    .comment.user-comment .info{
        order: 3;
        text-align: left;
    }

    .comment.user-comment .avatar{
        order: 2;
    }

    .comment.user-comment p{
        order: 1;
    }

    .comment.author-comment{
        justify-content: flex-start;
    }


    .comment-section{
        margin-top: 10px;
    }

    .comment .info{
        width: auto;
    }

    .comment .info a{
        padding-top: 15px;
    }

    .comment.user-comment .avatar,
    .comment.author-comment .avatar{
        padding: 15px 10px 0 18px;
        width: auto;
    }

    .comment.user-comment p:after,
    .comment.author-comment p:after{
        width: 12px;
        height: 12px;
        top: initial;
        left: 28px;
        bottom: -6px;
    }

    .write-new{
        width: 100%;
    }
}
@media(max-width:767px){
    .support-dashboard .bg ul li{width: 100%;}
    .support-dashboard .bg ul li + li{margin-left: 0px;}
    .latest-artical .box .image{float: none;}
    .latest-artical .box .image img{margin: 0 auto;}
    .ticket-banner{padding: 50px 0;min-height: 250px;}
    .ticket-banner h2{margin: 15px 0;font-size: 32px;}
}